Frequently asked questions.

Yongtao Machinery is a professional machinery manufacturer integrating R&D, production and sales. We own our own production factory and a dedicated R&D and design team, with independent research and development capabilities as well as large-scale production capacity.

Yongtao has been deeply engaged in the manufacturing of ceramic and stone processing machinery for many years. With more than 16 years of professional manufacturing experience, we boast mature technology and stable product quality.

Our stone cutting machines have been exported to more than 180 countries and regions around the world, with a market network covering Europe, the Middle East, Southeast Asia, Australia, the Americas, Africa and other regions, and have won wide trust and recognition from customers at home and abroad.

Yongtao CNC water jet cutting machine, with the core advantages of high precision, low loss and no thermal deformation, has a very wide processing range. It can efficiently and accurately cut and deeply process a variety of materials, mainly including ceramics, tiles, marble, granite, quartz stone, sintered stone, glass and various artificial stones. Whether it is high-hardness granite and quartz stone, or brittle glass and ceramics, the equipment can accurately adjust cutting parameters according to material characteristics to ensure a flat cutting surface and smooth edges, meeting the diverse processing needs of different industries (such as architectural decoration, stone processing, bathroom manufacturing, etc.).

Yes, we can provide professional OEM/ODM customization services in accordance with customers' technological requirements, capacity planning and on-site working conditions, and can also support the design and supply of complete automated production line solutions.

Yes, we provide customers with comprehensive equipment installation, commissioning and technical guidance services. We also arrange professional engineers to provide systematic training for operators, which can be delivered either via online remote guidance or on-site training according to customers' needs.

The normal delivery lead time is 15–45 days. The exact lead time will be confirmed based on the specific machine model, configuration plan and customized function requirements.

Our company provides a standard warranty period of 12 months, together with long-term technical support and stable supply of original spare parts to fully ensure the stable operation and after-sales maintenance of the equipment.